Support
Questions about the extension, your subscription or a payment? Email us and a person will reply.
Email
Send it from the email address you subscribed with, so we can find your account.
Subscription and billing
- Cancel, change your card or download invoices: use the manage subscription page with your license key. If you cancel, your license keeps working until the end of the month you paid for.
- Lost your license key: email us from the address you subscribed with and we’ll send it again.
- Charged unexpectedly, or want a refund: email us with the date and amount and we’ll look into it.
Using the extension
- Installing: see how to install. Slopless needs Chrome 116 or newer.
- The first checks are slow: the detection models download once (about 390 MB) the first time they’re needed. The toolbar popup shows the progress.
- Something was blurred that isn’t AI: click Not AI? on the warning. It stops blurring that item and saves a report.
- Something AI wasn’t caught: right-click it and choose Report as AI-generated.
- Turn it off on a site: open the toolbar popup and pause it for that site.
More answers are in the FAQ. How your data is handled is in the privacy policy, and billing and refund rules are in the terms of service.